Latest Updates

BONUS RAPTOR WINNER TO BE DETERMINED.

 

WE HAVE A WINNER FOR DREAM BUILD #1!

 

#LGND63 HAS BEEN PICKED UP!

 

Popular Guides

Our most asked questions can typically be answered here! 👇

How are winners Drawn?

How DO I SPOT SCAMMERS?!

Frequently Asked Questions

Browse all our answers by their category below! 👇


Giveaways

Common questions and answers regarding our Giveaways.

Is this legit... like I can actually win??

Yes! Since 2018 we have given away millions of dollars worth in prizes and we do NOT plan on stopping soon! Our Giveaways are eligible within the Contiguous United States and Canada (excluding Quebec).


To see all of our Past Winners click here!

Who is eligible to win?

Our giveaways are open only to legal residents of the 48 contiguous United States (excludes Alaska and Hawaii), the District of Columbia and Canada (excluding Quebec) who are licensed drivers and legal age of majority (18 years old in most states) in the state/province/territory in which they reside.

How do I enter the current giveaway?

Our entering process is simple! Every $1 spent in our store will get you entries to win! For example if the current entry multiplier is 10X and you spend $100 on merchandise - you will receive 1000 Entries to Win!! All entries are automatically calculated by our system at checkout and sent to our Sweepstakes Administrator for the winner drawing once the giveaway ends! If two prizes are currently up for grabs, there will be two winners, and you will receive entries into BOTH drawings! 

For more information on how our Giveaways work click here!


*No Purchase Necessary: See Official Rules for Details*
A purchase is NOT necessary to get entered, however our awesome supporters who DO make a purchase are the reason these giveaways are possible.

I placed an order, how do I know if I'm entered?

Once you complete checkout our system will AUTOMATICALLY RECORD your entries! Place one, two, three or even 100 orders, all of your entries will be AUTOMATICALLY COMBINED! 

How do I know how many entries I have?

Your total entries for every order you place are calculated in your cart and displayed at checkout! We recommend keeping track of how many entries your cart says when you place an order so you can add up your total entries at the end of the giveaway!

You can check your entries on individual orders by viewing your order summary once you've placed an order:


Steps to View Entries for an individual order:

1: Open your order confirmation email (sent to you after purchase).

2: Click the blue “View Your Order” button. You will then be redirected to your order page on our website.

3: Click “Show Order Summary” at the top of the page.

4: Your entries for that order will be displayed in the image at the top!

How is the winner selected? When is the winner selected?

Once the Giveaway closes, we send our Federally Compliant Sweepstakes Agency, American Sweepstakes, all the data with the entries. About a week after the deadline of the giveaway, they will then conduct a Random Drawing to select the grand prize winner and any alternates. The agency will then call and email the winner to notify and confirm them. Once the identity and eligibility of the winner is confirmed by the agency, we have a winner. We later announce the winner on Instagram Live and we call the winner personally for the first time on the livestream!

Is the winner notified over social media?

NO!!! Our winners are NEVER notified over social media. They are notified by out sweepstakes agency, American Sweepstakes, via email and phone call. If you were told you won one of our giveaways over any social media (Instagram Direct Message, Facebook Messenger, Tiktok DMs, ETC.) you are being contacted by a scammer!! Please block and report them!  Click here to view our guide on how to avoid scammers!

Does the winner have to pay to retrieve the prize?

NO!!! Our winners DO NOT have to pay ANYTHING to retrieve the prize!! If you are being asked to pay to retrieve the prize you are being contacted by a scammer! Do not give them any information. Click here to view our guide on how to avoid scammers!

We fly our winners out to LGND HQ here in Connecticut and they typically choose to drive their prize home. For our smaller giveaways, prizes are delivered to the winner.


Orders & Shipping

Common questions and answers regarding orders and shipping.

How long does it take to process my order?

Due to high volume, processing orders takes anywhere from 7 to 14 days.


Rest assured: if you placed an order, you are entered into the giveaway regardless of if your order has arrived yet or not! 

How do I know if my order has shipped?

You will get a Shipping Confirmation to the email you entered at checkout.


*NOTE: If you have not gotten any emails from us after placing your order, it is likely that you mistyped your email address during checkout. Please email our Customer Support team at customerservice@lgndsupplyco.com to have your email address checked or corrected.

My order still hasn't shipped after 10 days, is there a problem?

Multiple factors may influence the time it takes to process and ship your order. Depending on the time of purchase during a giveaway, your order may take longer than the usual 7-10 Day processing time due to abnormally high order volume. Sometimes there are processing delays with the print company (machine down, bad batch, holidays etc.). 


Rest assured: if you placed an order, you are entered into the giveaway regardless of if your order has arrived yet or not!

I picked the wrong size/ color/ item on the order I just placed. What do I do?!

My address is wrong on my order, can I change it even though my order is already placed?!

Please send an email immediately to customerservice@lgndsupplyco.com with your order number, name, and the correct shipping address so we can take care of you as soon as possible!

My package is being shipped back to LGND Supply Co, what happened?

Sometimes the delivery service cannot fulfill the delivery due to incorrect shipping information or the package was damaged severely during transport. Please send an email to customerservice@lgndsupplyco.com explaining your situation as well as your order number, name and shipping address and we will be sure to fix everything!

Can I get a refund on my order?

All sales are final. We apologize, but we are not able to give refunds as each product is made to order. Once an order is placed, your contest entries are automatically and immediately submitted to our sweepstakes company and cannot be withdrawn. We cannot tamper with the entries for the giveaway vehicles.

Click here to view our store policies.

How does Route Shipping Protection Work?

If your order ends up lost, damaged, or stolen, Route’s expert support team helps ensure that your order gets replaced or refunded as preferred. Claims will be reviewed for approval within 1-2 business days from filing. 


Need to file a claim? File here

What if My Order Never Arrives or is Stolen?

Route Shipping Protection helps cover these instances! To protect your order against loss or theft, add Green Package Protection at checkout. 


If your order has not arrived, please file a claim with Route here.

What if My Order Arrives Damaged?

Route Shipping Protection covers damage as well! To protect your order against damage that occurred during shipping, add Route Protect at checkout. 


If your order has arrived to you damaged, please take photos of the item and the packaging it arrived in to include in your claim when filing. 


You can file a claim with Route here.


If your order has defects or you suspect it was damaged during manufacturing, please reach out to us and we will be happy to work with you to remedy the situation.

How Do I File a Claim for my Lost, Damaged, or Stolen Order?

If you insured your order with Route at checkout, you will receive a confirmation email from Route with a link to file a shipping issue. 


You can also file a shipping issue on Route’s app or via the web here. To file a claim, you will need your store order number OR Route ID number and the email address that was attached to the order.

When should I file a Claim with Route?

Marked As Delivered (Stolen)

If your order was marked as Delivered and you never received it; Claims will be reviewed no earlier than 5 calendar days and no later than 30 calendar days from when it was marked delivered.


Stuck In Transit (Lost)

* For domestic orders, claims will be reviewed no earlier than 2 calendar days and no later than 30 calendar days from the last update. The maximum filing time is 365 days from the order date.

* For international orders, claims will be reviewed no earlier than 20 calendar days and no later than 30 calendar days from the last update. The maximum filing time is 365 days
from the order date.


Damaged

• Claims for damaged items require photos of the packaging and item(s) and must be filed no later than 30 calendar days from when it was marked delivered.


All of Route's policies are listed here.

Have another question?

Below you'll find methods to contact us!

Email Us!

customerservice@lgndsupplyco.com

Our average response time to emails is 5 hours!

Call Us!

855 - 378 - 5738

Or fill out this form and we'll get back to you as soon as possible!

DREAM BUILD #1 Winner To Be Determined!

The entry period for our very first Dream Build Giveaway has concluded!! At this point all entries are in the hands of our sweepstakes administrator and it will take them about 1 - 2 weeks to tally them up and conduct a random drawing. Once we hear back from them with the grand prize winner, we will be announcing and calling the winner LIVE on Instagram! Stay tuned by following us on our socials!

Beware of Scammers!

The winner does NOT have to pay ANYTHING to retrieve the prize.

Bonus Raptor Winner To Be Determined!

Thank you to everyone who entered our Bonus Raptor Giveaway! At this point all entries are in the hands of our sweepstakes administrator and it will take them about 1 - 2 weeks to tally them up and conduct a random drawing.

Once we hear back from them with the grand prize winner, we will be announcing and calling the winner LIVE on Instagram! Stay tuned by following us on our socials!

PS. If you entered for the Bonus Raptor, you are ALSO locked in to the drawing for #LGND64!

Beware of Scammers!

The winner does NOT have to pay ANYTHING to retrieve the prize.

#LGND63 Winner To Be Determined!

Thank you to everyone who entered our previous giveaway, #LGND63! At this point all entries are in the hands of our sweepstakes administrator and it will take them about 1 - 2 weeks to tally them up and conduct a random drawing. Once we hear back from them with the grand prize winner, we will be announcing and calling the winner LIVE on Instagram! Stay tuned by following us on our socials!

Beware of Scammers!

The winner does NOT have to pay ANYTHING to retrieve the prize.

Members-Only Stark Varg Winner To Be Determined!

Our Members-Only Stark Varg Giveaway has concluded! Thank you to everyone who entered via membership!! We expect to have a winner within 1 to 2 weeks; we will be going LIVE on our Instagram to announce the winner as soon as we hear back from our sweepstakes agency!

Beware of Scammers!

The winner does NOT have to pay ANYTHING to retrieve the prize.

We have a winner for #LGNDEFENDER!

We are ecstatic to announce the winner of our Land Rover Defender Bonus Giveaway - congratulations to David Avila-Medina of Mansfield, Connecticut!! Our second ever winner from Connecticut!! Since this was a bonus giveaway, we will be shipping the vehicle straight to David! 

We Have A Winner for #LGND63!

We are so excited to announce the winner of #LGND63 - our 2024 SATIN RED CHROME MEGACAB CUMMINS + $50,000  - congratulations to Anh Phan of Yspilanti, Michigan!!  Anh is our 1st winner from the state of Michigan and we cannot WAIT to fly him out to LGND HQ and give him the keys! 

We Have A Winner for #LGND62!

We are so excited to announce the winner of #LGND62 - our Hoodstacked Denali 2500 Duramax + $35,000  - congratulations to Rassel Prieto of Hialeah, Florida!!  Rassel is our 6th winner from the state of Florida and we will be flying him out to LGND HQ ASAP to give him the keys to his prize!

We have a winner for Dream Build Giveaway #1!

We are thrilled to announce the winner of our first ever Dream Build Giveaway- congratulations to Kyle Winquist of Chesterton, Indiana! 

We will be flying out Kyle to begin working on his dream vehicle within the next couple weeks!!

Congratulations to Our 20 Winners!

Below is a list of every YETI Roadie Winner! Each winner will have their Roadie Cooler shipped directly to their door within the next 2 weeks!

Alejandro Carreno-Contreras of Los Angeles, CA

YETI ROADIE 15: RESCUE RED

Blaine Mantor of Sidney, OH

YETI ROADIE 15: WILD VINE RED

Charlie Smith of Camlachie, Ontario

YETI ROADIE 15: NAVY

Chris Baillie of Medicine Hat, Alberta

YETI ROADIE 15: BIG WAVE BLUE

Jeremy Romero of La Puente, CA

YETI ROADIE 15: WILD VINE RED

Jimmy Albright of Folsom, CA

YETI ROADIE 15: WILD VINE RED

Justin Durrette of Mooresville, NC

YETI ROADIE 15: BIG WAVE BLUE

Justin Galvan of Apache Junction, AZ

YETI ROADIE 15: WILD VINE RED

Keegan Moody of Tallahassee, FL

YETI ROADIE 15: NAVY

Matthew Maia of Brookhaven, NY

YETI ROADIE 15: RESCUE RED

Matthew Verrill of Buxton, ME

YETI ROADIE 15: CHARCOAL

Mitchell Luitwieler of Katy, TX

YETI ROADIE 15: NAVY

Noel Morgan of Chicago, IL

YETI ROADIE 15: CHARCOAL

Phillip Miller of San Jose, CA

YETI ROADIE 15: CHARCOAL

Robert Potter of Naples, FL

YETI ROADIE 15: NAVY

Sylvester Person of Indianapolis, IN

YETI ROADIE 15: WHITE

Theo McClendon of Dayton, TN

YETI ROADIE 15: WILD VINE RED

Thomas Adams of Ronkonkoma, NY

YETI ROADIE 15: NAVY

Thomas Hyson of Hyde Park, NY

YETI ROADIE 15: NAVY

Todd Menning of Washington, PA

YETI ROADIE 15: WILD VINE RED

We expect to have a winner for #LGND52 this week!

We are still waiting from our sweepstakes agency to hear who won #LGND52, our BMW M4 Competition! We expect to hear back from them this week. Once we have gotten word of a verified winner we will be announcing and calling the winner ourselves, live on Instagram!! Follow us to stay updated!