FREQUENTLY ASKED QUESTIONS

Do you guys contact your winners on Social Media? 

NO! NO! NO! We NEVER message our winners on Social Media! Our Sweepstakes Agency contacts our Grand Prize Winner via EMAIL & Phone Call prior to US AT LGND calling the verified Winner - which is done on INSTAGRAM LIVE!

For more information on our Winner Drawings click here!

To follow us on our ONLY SOCIAL MEDIA ACCOUNTS click here!

Is this legit... Like I can actually win??

Yes! Since 2018 we have given away millions of dollars worth in prizes and we do NOT plan on stopping soon! Our Giveaways are eligible within the Contiguous United States and Canada (excluding Quebec).
To see all of our Past Winners click here!

How do I enter the current giveaway?

Our entering process is simple! Every $1 spent in our store will get you entries to win! For example if the current entry multiplier is 10X and you spend $100 on merchandise - you will receive 1000 Entries to Win!! All entries are automatically calculated by our system at checkout and sent to our Sweepstakes Administrator for the winner drawing once the giveaway ends! If two prizes are currently up for grabs, there will be two winners, and you will receive entries into BOTH drawings! 
For more information on how our Giveaways work click here!

How long does it take to process my order?

Due to high volume, processing orders takes anywhere from 3 to 5 days.

My order still hasn't shipped after 3 days, is there a problem?

Sometimes there are processing delays with the print company (machine down, bad batch, holidays etc.). You should anticipate 3 to 5 days for processing.

I picked the wrong size/ color/ item on the order I just submitted. What do I do?

Please send an email to orders@lgndsupplyco.com with your order number as the subject and we will be more than happy to help you resolve your issue!

My address is wrong on my order, how do I adjust this after the order is placed?

Please send an email immediately to orders@lgndsupplyco.comwith your order number, name, and the correct shipping address so we can take care of you as soon as possible!

My package is being shipped back to LGND Supply Co. what happened?

Sometimes the delivery service cannot fulfill the delivery due to incorrect shipping information or the package was damaged severely during transport. Please send us an email explaining your situation as well as your order number, name and shipping address and we will be sure to fix everything!

My question isn't listed here, what should I do?

If you have any other questions please email us at customerservice@lgndsupplyco.com and we will get back to you as soon as possible!
For more contact information, click here!

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